Project Overview
The project began when the hospital's engineer expressed concerns about their current service providers lack of knowledge and inability to repair their primary backup generator due to an overheating issue. That's when WPP received a call for a second opinion. Within hours, the WPP team provided estimates for a generator rental and technical support. The following day, the engineer request a rental unit to be promptly delivered to site and have our service technicians troubleshoot the overheating issue. WPP Service Manager, Brantley Felton, and Service Coordinator, Rigo Chavez, quickly rearranged the field technicians schedule to dispatch two experienced technicians to the hospital. It was suspected that the thermostats were malfunctioning, so replacement parts were sourced. The thermostats were removed, tested (found not to open at temperatures above 220°F), and replaced with new ones. The unit was reassembled and tested for 30 minutes under no load, with temperatures remaining stable. Subsequently, the site load was transferred to the unit, which operated for an additional 30 minutes without the temperature exceeding 165°F. The hospital's primary backup generator was back up and running, and then the rental generator was disconnected returned to WPP.
Equipment Information
The Hospital's Emergency Generator was a 750kW MTU 12V200 Diesel. A Cat XQ400 rental generator was provided as backup while repairs were made.
Industry
Hospital
Location
Webster, Texas
Services Provided By WPP