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Generator Technician – Level IV

Position Summary


Generator technician install, troubleshoot, repair, and maintain diesel and natural gas generators and engines ranging from 20 kW up to 3000 kW.  The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures. Manufacturers included Caterpillar, Multiquip, Kohler, Cummins, Generac, Olympian, etc.


Essential Duties & Responsibilities


  • Perform basic preventive maintenance and assists others in performing intermediate and advanced corrective maintenance tasks
  • Uses basic knowledge of engine / generator mechanical and electrical operation to perform tasks or assist others
  • Replaces batteries, belts and hoses; changes and/or tops off oil and filters
  • Properly and completely fills out all service reports, PM checklists and timecards within department guidelines; Ensures they are legible and accurate with sufficient detail for service accounting needs
  • Works on a flexible work schedule 24x7x365 and responds to emergency calls as needed
  • Works in a neat, orderly, and safe manner, constantly seeking to improve methods and promote the safety of others
  • Obtains pre-assigned work orders by schedule date, customer name, service level and locate / load parts, check for any special instructions; Travels to job site, performs scope of work, provides detailed computerized template report and time card upon work assignment completion for daily accountability
  • Proficiently and accurately evaluate, test, diagnose and troubleshoot basic and intermediate problems on gas or diesel engines and generators (out of fuel, dead battery, etc.); Give recommendations for and make associated repairs Communicate, plan, complete, and document all troubleshooting and repair procedures within standard repair times
  • Performs Load bank testing with full understanding of both Reactive/Resistive testing
  • Performs block heater installation and installs battery chargers
  • Performs advanced troubleshooting and corrective maintenance; and assists or leads others in performing intermediate and advanced troubleshooting and corrective maintenance tasks on engines, generators and other associated mechanical and electrical equipment
  • Performs control panel conversions, re-tapping generator ends, and isolating / replacing faulty breakers
  • Sets up, starts and operates equipment as directed both in-house and at customer locations
  • Occasionally supports other departments
  • Maintain thorough knowledge of and actively practice and promote safe working activities in accordance with OSHA, EPA and other required regulations dealing with safe operation of all equipment
  • Prepare various reports as directed to maintain accurate records on equipment and preventive maintenance
  • Performs advanced troubleshooting and corrective maintenance; and directs / leads others in performing intermediate and advanced predictive, troubleshooting and corrective maintenance tasks on engines, generators and other associated mechanical and electrical equipment
  • Communicates with customers as necessary to insure strong relationships are maintained
  • Performs installations of advanced systems including Bi-Fuel equipment, and Automatic Transfer Switches (ATS), paralleling and other switch gear requiring EGSA certification
  • Serves in a lead role to train lower level Technicians in preventative, predictive and corrective maintenance as well as the proper and safe way to perform all tasks that have risk of accident or injury
  • Works with Supervisor with technical issues and scheduling
  • Makes recommendations coordinates with Supervisor and implements changes to refine the Service team’s efficiency
  • Increases the Services team’s quality of work
  • Develop and manage technician training schedule
  • Attends training sessions as required


  • Minimum of 10 years of experience in related field
  • High school diploma or GED or equivalent years of relevant experience and/or training
  • Graduation from Technician/Maintenance training program highly preferred
  • Must be reliable, able to pass a drug test, possess a current and valid Texas driver’s license and maintains good driving record

ESSENTIAL TOOLS (Technician Owned)

Basic wrenches ⅜” to 1” (Metric & Standard)Fluid pump
Basic screwdriver setJumper cables or booster pack
Basic pliers setFlashlight
Filter wrenchQuality Multimeter
Basis Socket Set 3/8” to 1” (Metric & Standard)Adjustable wrench set
Allen Wrench Set Up to ½” (Metric & Standard)Amp Meter
Temperature GunPhase rotation meter
Manometer3/8” Impact


  • Basic personal computer skills, including electronic mail, routine data entry, basic word processing and spreadsheets, etc.
  • Internet Savvy

Preferred Qualifications, Skills & Abilities

  • Must demonstrate advanced / detailed understanding of  the mechanical and electrical aspects of diesel and gas driven engines and related power generation equipment including PLCs, circuit transfers, 12-lead re-tapping, 120/240 single and 3-phase system and 120-600Vac breakers
  • Must demonstrate the ability to utilize mathematical formulas to determine nominal and effective tonnage and/or kW requirements
  • Must demonstrate the ability to read and fully understand schematics
  • Must be reliable, able to pass a drug test, have a valid Texas driver’s license and good driving record.
  • Must demonstrate ability to read, write and communicate orally in English
  • Must be a self-starter, willing to listen and work with others, and possess a teamwork philosophy

Work Schedule, Environment & Physical Demands

Work Schedule: Typical Schedule: 7:00am – 4:00pm, Mon-Fri; after hours and weekend response on an “as needed” basis.

Environment: Outdoors and indoor shop environment with fumes or airborne particles; Very loud noise (examples: forklift, engine noise, load banks)

Physical Demands:

  • Extensive physical activity performing strenuous daily activities primarily technical in nature.
  • Must be able to exert more than 75 pounds of force occasionally to lift, carry, pull, or otherwise move objects. Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner; Close vision (clear vision at 20 inches or less).
  • Ascending or descending ladders, scaffolding, poles and the like, using feet and legs and/or hands and arms; Bending legs downward and forward by bending leg and spine; Moving about on foot to accomplish tasks, particularly for long distances; Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.


  • Salary ranges from $33.00 – $40.00 per hour plus annual bonus (dependent upon experience)
  • Competitive benefits package: Medical, Dental, Vision, Life Insurance, 401k, Phone Allowance
  • Paid time off including vacation, holidays, sick leave, bereavement & parental leave

Our Core Values & Beliefs

  • Customer Satisfaction – We aim to meet or surpass our customer’s expectations by providing the highest quality products and customer service.
  • Accountability – We are personally accountable for delivering on our commitments.
  • Communication – We encourage open, effective dialogue through the exchange of sharing of ideas and solutions through all levels of our company and our customers. We require that all such communication be timely, frequent, specific, and solution oriented.
  • Integrity – We believe that to be successful, it is essential to operate at the highest levels of honesty, responsibility, and trust.
  • Teamwork – We succeed because we help our co-workers to succeed in a collaborative, supportive, creative, and enjoyable environment.


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