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Assistant Parts Manager

Position Summary

Assistant Parts Manager is responsible for assisting the Parts Manager in operating the parts department, training staff, handling customer concerns and shop work flow.

Essential Duties & Responsibilities

  • The Assistant Parts Manager provides leadership in the Parts Warehouse department and verifies compliance with customer specifications.
  • Performs the duties of Parts Advisor as necessary.
  • Trains and motivates the personnel reporting to him/her and participates in hiring this personnel.
  • Establishes department objectives, joint with Parts Manager, and attains them.
  • Ensures that the same high quality service is provided to all departments as requested.
  • Pull Parts, Clean Parts, Disassemble Parts, Package Parts, Ship Parts, Inspects Parts, Organize Parts Area, Update Bin to Bin, Cycle Inventory, Material Handling,
  • Performs receiving duties such as receive and unload inbound material; process inbound shipments; stock material; and notify management of damaged shipments for freight claims.
  • Operate all available equipment in adherence with training and company policies
  • Under the direction of supervisor, responsible for coordinating the activities of warehouse/yard persons responsible for receiving, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in warehouse and yard.
  • Report all recognized unsafe conditions or acts to Management
  • Working from a variety of source documents to verify quantities, count parts, fill orders, package parts.
  • Maintaining related records or reports as required and resolving discrepancies where needed
  • Works in a neat, orderly, and safe manner, constantly seeking to improve methods and promote the safety of others
  • Attends training sessions as required


Education & Experience

  • 2-4 years of experience in related field
  • Knowledge of CAT parts preferred
  • High school diploma or GED or equivalent years of relevant experience and/or training
  • Person must be reliable, able to pass a drug test, have a valid Texas drivers license and good driving record
  • Previous experience using forklifts, floor jacks, pallet jacks, high lifts, and/or power jacks
  • Must demonstrate ability to read, write and communicate orally in English
  • Must be a self-starter, willing to listen and work with others, and possess a teamwork philosophy

Language/Math/Reasoning Ability

  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively with groups of customers or employees of organization.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percentages.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills

  • Basic personal computer skills, including electronic mail, routine data entry, basic word


  • FLEXIBILITY & CHANGE: Demonstrates agility and adaptability, maintaining effectiveness when experiencing changes in the work environment or conditions; has an openness to new and different ways of doing things; accepts change and is willing to deal with ambiguity; adjusts to new work structures, programs, or processes; recognizes need to change and is willing to take risks
  • DECISION MAKING & PROBLEM SOLVING: Follows instructions promptly, takes notes, eager to learn new work, requires minimal direct supervision, is cooperative and has good attitude. Makes sound and logical job-related decisions that are in the best interest of the Company. Identifies and resolves issues in a timely by gathering and analyzing information skillfully.
  • TEAMWORK: Meets all team deadlines and responsibilities, listens to others and values opinions, helps the team leader to meet goals, welcomes newcomers and promotes a team atmosphere. Successfully interacts with diverse individuals and groups, creating partnerships, networks, and dynamic human systems; relates well with people. Develops and uses a network of collaborative relationships with internal and external contacts to leverage efforts and accomplish results.
  • COMMUNICATION & INTEGRITY: Communicates effectively with others in both individual and group settings; and with co-workers, customers, and other stakeholders. Keeps co-workers and supervisors well informed, shares information, uses effective and professional language in person, over the phone and in written format, and listens well. Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
  • QUANTITY OF WORK: Produces high quantity of work to consistently meet or exceed requirements, meets deadlines. Plans / prioritizes effectively, is organized, uses time well, focused and stays on track.
  • QUALITY OF WORK: Produces high quality of work, consistently meets or exceeds standards, proactively reports issues. Holds self-accountable, is accurate and makes few errors, attention to detail.
  • ACCOUNTABILITY & DEPENDABILITY: Consistently available for work, arrives timely and ready to work, communicates attendance issues timely, completetimesheets, vacation and sick leave requests, takes minimum # of breaks. Meets commitments, works independently, accepts accountability, sets personal standards, stays focused under pressure.
  • DIVERSITY: Recognizes, understands, and appreciates differences and the impact these differences may have in the workplace; works effectively with individuals having diverse styles, abilities, motivations, and backgrounds; has the commitment and ability to include one’s own as well as others’ different cultural perceptions, assumptions, norms, beliefs, and values.
  • SAFETY: Demonstrates commitment to safety; Knows and follows safety rules, uses safety equipment and personal protective equipment. Reports unsafe conditions. Follows housekeeping rules and dress code.
  • COACHING & DEVELOPMENT: Provides positive and timely feedback, recognizes accomplishments, sets the example, and accepts ownership. Trains and coaches, motivates others to achieve goals.

Physical Demands

Extensive physical activity performing strenuous daily activities primarily technical in nature. Must be able to exert more than 75 pounds of force occasionally to lift, carry, pull, or otherwise move objects. Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner; Close vision (clear vision at 20 inches or less). Ascending or descending ladders, scaffolding, poles and the like, using feet and legs and/or hands and arms; Bending legs downward and forward by bending leg and spine; Moving about on foot to accomplish task, particularly for long distances; Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

Work Environment

Outdoors and indoor shop environment with fumes or airborne particles; Very loud noise (examples: forklift, engine noise, load banks); Typical schedule is Monday through Friday with regular working hours, possible evening and weekend schedules